Privacy policy

1. Who we are

Young ’Alim Islamic Preschool is operated by DOUBLE EXCELLENT SYNERGY PLT (SSM 201804003143 (LLP0017525-LGN)). We are responsible for the personal data you give us through this website, our forms, the parent portal and our office.

2. What we collect

Parents and guardians: names, phone numbers, email address and emergency contacts.

Children: name, age, gender, attendance, daily learning records, development reports and health or care notes you choose to share.

Photos and videos taken in class, only for children whose parents have given photo consent.

Payment records such as invoices and receipts. Card and banking details are entered on our payment providers’ pages (CHIP and Atome); we do not see or store them.

3. Why we use it

To handle enquiries and trial requests, enrol and care for your child, report on their learning, bill and receipt fees, and contact you, including in an emergency.

4. Who we share it with

We do not sell or rent personal data. We share only what is needed with payment providers to process payments, with service providers that host our systems, and with authorities when the law requires it.

5. Photos of children

Photos are shown to parents in the parent portal. A photo is used on our website or social media only if the parent has agreed, and you can change your choice in the parent portal at any time.

6. Keeping data safe

Records are kept in a password-protected system that only authorised staff can open. We keep data while your child is enrolled and for as long as the law or our accounts require afterwards, then delete it.

This website uses only the cookies it needs to keep you signed in and to remember your language.

7. Your rights

You may ask to see or correct the data we hold about you or your child, or withdraw consent you have given. Contact our office at 017-629 8010 or hello@youngalimpreschool.com.

If the English and Bahasa Melayu versions of this policy differ, the Bahasa Melayu version prevails.